Fastest way is the phone — you'll reach a technician who can often tell you in two minutes whether you need a visit at all.
The more you can tell us up front — brand, rough age, and what it's doing — the better prepared the truck arrives.
Outside business hours? Leave a message with your name, city and appliance — calls are returned the next business morning.
A surprising share of calls turn out to be something you can fix in five minutes for free. Run it through the triage tool first — worst case you'll know more when you call.
Try symptom triageA technician comes to you, diagnoses the actual fault, and gives you a firm written estimate for the repair. Nothing gets fixed until you approve it. Additional appliances looked at during the same visit are $40 each.
Only in two situations, and you'll be told before we start: an unusually extensive diagnosis, or tapping into a sealed refrigeration system. Everything else is covered by the flat rate.
Same-day and next-day appointments are usually available Monday through Friday. Call in the morning for the best shot at a same-day slot.
All major brands, including premium built-ins that many shops decline: Sub-Zero, Wolf, Thermador, Viking, Miele and Monogram, alongside Whirlpool, GE, Frigidaire, Maytag, KitchenAid, LG, Samsung, Bosch and the rest.
We handle light commercial — restaurant break rooms, office kitchens, rental properties and small operations. Heavy commercial refrigeration is outside what we take on.
Yes, and we built the free calculator on this site so you can check that yourself before you even call. If a repair is a bad deal, you'll hear it from us on the first visit.
Yes. Fully licensed and insured, with over 20 years of factory-trained experience.
Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding major holidays.
Twenty years of factory-trained experience, a flat $99 diagnostic, and no interest in selling you a repair you don't need.